FAQWe strive to offer you the best buying experience online! Click on the topics below for details.
Q1. What is estimated shipping date?
We will deliver your pre-orders on estimated shipping date. However, estimated shipping time of arrival is not always a promise. The factory may encounter all kinds of problems during development and production. But we promise that we will update the ETA on “Notice” area of product page timely if available.Back to Top
Q2. How are pre-orders shipped?
Shipment is arranged based on our regular couriers, i.e. FedEx, UPS and USPS.Back to Top
Q3. Are pre-order changes possible?
Generally, we do not accept changes of the pre-order items.Back to Top
Q4. What if the shipment is delayed?
If the promised shipping date is delayed, you can choose to wait for the arrival of the product, or to contact us firstname.lastname@example.org to claim a refund.Back to Top
Q5. More questions?
If you have further question on pre-order, please contact us: email@example.comBack to Top
Q6. What is pre-order?
Pre-order is an order placed for promising products that soon will be available on market. And you can enjoy greater discounts on pre-ordering products. Once the pre-order date passed, you should pay it at regular selling price.Back to Top
Q7. Why pre-order?
In general, products under pre-order will be the hottest and most popular ones on the market. Demand for them usually exceeds supply at the first beginning. Pre-order way ensures you get the product almost the same time we do. And we will offer lower prices on pre-order products.Back to Top
Q8. How to check ETA?
ETA (estimated time of arrival) can be found on the pre-order page, above the price tag.Back to Top