FAQ

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Other help topics
  • Q1. How do I use the Clatterans coupon codes?

    You can redeem your Clatterans coupon code while the checking out in order to receive discounts on our already low priced items!

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  • Q2. Can I use more than one Clatterans coupon code in the same transaction?

    Sorry, only one Clatterans coupon code can be used for each transaction (checkout). However, some of the Clatterans coupon codes can be used unlimited times within a certain period of time so that you may enjoy a big discount for every transaction you have with us in that period.

    To make sure you don't miss out on any of these great opportunities, make sure you have subscribed to our newsletter.

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  • Q3. Where can I obtain the Clatterans coupon codes?

    We publicise the Clatterans coupon codes in 2 ways:

    1.) Membership:
    We occasionally offer Clatterans coupon codes for promotions to chosen segments of our membership database.

    2.) Public:
    We will distribute the Clatterans coupon codes in our newsletters or in our advertisements in other media.

    To make sure you don't miss out on any of these amazing opportunities, make sure you have subscribed to our newsletters.

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  • Q4. What is a Clatterans coupon code?

    We run promotions or special discounts from time to time that allows customers to use Clatterans coupon codes to receive discounts on our already low price items. These are usually:
    1.) a certain dollar value
    2.) a percentage off the order total excluding the delivery and handling fee
    3.) a percentage off the delivery and handling fee

    To make sure you don't miss out on any of these great opportunities, be sure you have subscribed to our newsletter.

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  • Q5. Can I transfer my ClatteransPoints to another person?

    Sorry, the points are non-transferable.

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  • Q6. Will I earn Clatterans Points on delivery and handling fee?

    Sorry, the delivery and handling fee is excluded when calculating the amount of points earned.

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  • Q7. What happens to my ClatteransPoints if I have the item refunded?

    If an item is refunded, the Clatterans Points earned by purchasing this product will be deducted from your points account.

    If an item is purchased using Clatterans Points in conjunction with any other kind of payment, we will refund the money and Clatterans Points you have used on that purchase.

    e.g.
    An item is $13 + $3(Delivery and Handling Fee) = Total Amount of $16.

    You have used 1000 ClatteransPoints (Value = $10) to get $10 discount so total payable amount now is $6. Then you paid $6 to purchase this item.

    You have earned 3 ClatteransPoints. (As Delivery and Handling Fee is excluded when calculating the amount of points earned)

    To refund this item, you will have 3 ClatteransPoints deducted from your account, but will have $6 refunded plus 1000 ClatteransPoints back to you.

    For any other question(s) not listed above, please email our customer service team at info@clatterans.com - our customer service team will be happy to assist you.

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  • Q8. Is there a limit to how many Clatterans Points I can earn?

    No, every member can earn Clatterans Points without any limit!

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  • Q9. How do I redeem Clatterans Points?

    You can use Clatterans Points to purchase anything you want in our store. Simply redeem the Clatterans Points during the checkout process to get a further discount or earn more Clatterans Points and you can have the chance to purchase an item by paying only a $2 minimum fee!

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  • Q10. Do Clatterans Points expire?

    Rest assured, Clatterans Points will not expire.

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  • Q11. What is the value of 1,000 Clatterans Points?

    Currently 1,000 Clatterans Points is equal to USD $10.
    e.g. (Your Clatterans Points) X 0.010 = USD$ Value

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  • Q12. How do I earn Clatterans Points?

    ClatteransPoints will be credited to your account automatically for every successful transaction (ordered and paid).

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  • Q13. What are Clatterans Points?

    As a customer of Clatterans.com, every dollar you spend will earn you 1 Clatterans Point excluding shipping costs( Spend USD $1 = Earn 1 Clatterans Point ). CLatteransPoints are bonus points that give you even more savings on items! At checkout, simply redeem the points you have earned for further discounts. Earn enough points and get items for FREE!

    Currently, 1,000 Clatterans Points is equal to USD $10. e.g. (Your Clatterans Points) X 0.01 = USD$ Value

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  • Q14. Clatterans is committed to your privacy.

    Clatterans is committed to your privacy. You may be concerned regarding the way in which we use your personal information. Your personal information is treated with the highest importance and delicate personal and payment information such as your email password and credit card details are never stored anywhere on the Internet with our website. All information sent from your end is promptly sent and then encrypted using the latest SSL technology and then sent directly to our processing system.

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